About UsCareers Training Centre operates as a subdivision of the CaPTA Group. The CaPTA Group operates a group of companies which includes highly successful tourist operations in and around Cairns and Far North Queensland. Locally owned and operated by the Woodward family of Cairns, CaPTA stands for Cairns and Port Trips and Attractions. Careers Training Centre offers national recognised courses in Captive Animals, Hospitality and Tourism. These courses are innovative and rewarding and students are encouraged to reach their maximum potential. This is achieved through the specifically designed course content which provides students with the opportunity for practical, creative and technical advancement. Careers Training Centre was established to meet industry demands and training is conducted at sites and venues that suit the student and the employer and to best meet the current and future needs of the industry. Learning that challenges the learner and adds to the business are part of industry based learning that is Careers Training Centre. Flexibility, equity and customer service orientation are central to our core values and beliefs that create the environment for students to excel. Click to view our Audit Report: Audit Report 2014
Managing DirectorBorn and bred in Cairns, Peter and his family have operated tourism attractions in the region since 1976. As a result, he has developed extensive work experience in the tourism sector since an early age. Peter attended the University of Queensland and completed a Bachelor of Commerce (Finance) and a Bachelor of Science (Computer Science) and commenced his professional career in the Finance industry. In 2004, Peter returned to Cairns and was appointed General Manager of the CaPTA Group (CaPTA) operated entities RnR White Water Rafting and Jungle Tours & Trekking. Peter held this position for a period of six years, and in 2006 was appointed a Director of CaPTA. In 2017, Peter was appointed the Managing Director of the CaPTA Group which operates the Registered Training Organisation, Careers Training Centre (CTC); and also Rainforestation, Australian Butterfly Sanctuary, Wildlife Habitat, Cairns ZOOM & Wildlife Dome, Tropic Wings, Jungle Tours, and ABC Coach Sales dealership throughout the Cairns Region. Peter along with brothers Michael (Projects Director) and Ben (Sales & Marketing Director) now manage the company. Peter is also an active Director on two Boards, which include Tourism Tropical North Queensland (TTNQ) and Cairns Amateurs Racing on the Reef Carnival.
Staff Development ManagerOne of the driving forces behind the development of The CaPTA Groups’ Indigenous Employment Program is Staff Development Manager, Penny Cleland. Joining CaPTA in 2008, Penny has a diverse background in Tourism and Hospitality with experience in both Front Line and Senior Management. During her career she completed 10 years working for Power Brewing, 6 years working for Fosters and 4 Years with Raging Thunder, 2 of which were spent living and working on Fitzroy Island. During her career Penny spent 10 years living and working in Weipa and became heavily involved in several community projects and committees. As one of the founding committee members for the Weipa Arts Council, Penny was involved in developing the Weipa Arts Council and remembers a major highlight being when they managed to bring Australian performer John Williamson to Weipa, to perform a concert on the local golf course. In addition, Penny served 10 years on the committee of ‘Cape Women Meet’. This unique committee brought together women in remote areas from Torres Strait through to Cooktown. A major achievement for Penny was her role as President of the ‘Cape Women Meet’ committee at the time of winning the QLD Reconciliation Award for best community group for reconciliation. As part of this role, she sat on several government committees striving to look at future direction and government policies for the far northern region. Penny is currently an active member of the QLD Tourism Industry Council Indigenous Champions and is passionate that the greater tourism and hospitality industry have access to and participate in relevant, quality and flexible training. As part of her role with CaPTA, Penny manages Careers Training Centre (CTC) to meet this need in the community.
Penny's qualifications include:
Melissa van der Boom
Administration Coordinator | Trainer & AssessorMelissa Van der Boom has a degree of Bachelor of Science with Second Class Honours having followed an approved Honours programme in Environmental Biology as well as completing: Certificate IV Training & Assessing TAE40110 Diploma of Vocational Education and Training TAE50111 Diploma of Training, Design and Development TAE50211 Certificate II in Animal Studies ACM20117 Certificate III in Captive Animals ACM30317 Certificate IV in Captive Animals ACM40217 Certificate III in Tourism SIT30116 Diploma of Travel and Tourism Management SIT50116 First Aid HLTAID003 Blue Card Melissa also has a Statement of Attainment for the Wet Tropic World Heritage Tour Guide Skill Set for the units:
- SITTDGE006A – Prepare and present tour commentaries or activities
- SITTGDE008A – Research and share general information on Australian Indigenous Culture
- SITTGDE010A – Prepare specialised interpretive content on flora, fauna and landscape
Trainer & AssessorElaine is a passionate Trainer and Assessor who has over 35 years’ experience working in the Retail and Hospitality Industry. She has delivered interactive Customer Service Workshops all over Far North Queensland and has worked closely with Cairns business owners on achieving results for their business. Her years of delivering training led to her becoming a qualified Life Coach. While working closely with indigenous in remote communities, with disengaged young school leavers, with recent refuges from all over the world, with unemployed men and especially women who had finished raring their families returning to the workforce. Elaine realised it was not just enough to teach skills and qualifications. Every day in the classroom she saw students who were lacking confidence, who were unemployed and, in most cases, needing guidance and support. How could she benefit these students’ lives while sharing her passion for the industry? Her goal was to teach these skills while inspiring students to improve their lives, to reach for their dreams and showing them the processes, they require to do this. In recent years with The Skilling Queenslanders for Work Program Elaine has had the opportunity to help her students gain employment while updating their skills and qualifications. Students tell her what they want to achieve to reach their full potential and she is committed to helping them achieve their goals. To date several of her students have had great success. Not a week goes by where she does not get a phone call or a message from a student telling her of a promotion or a new job they have started. To meet students working at hotels or retail outlets years later that hug her and thank her for her classroom tips brings joy to Elaine. She is one of the lucky ones who gets to do what she loves every day. Elaine says ‘You think you are the Trainer but what I have realised over the years is that each student has a special gift and in every class the students end up teaching me something' Every town, every class, every group, I have taken away lessons'.
Elaine’s qualification includes: