Careers Training Centre operates as a subdivision of the CaPTA Group. The CaPTA Group operates a group of companies which includes highly successful tourist operations in and around Cairns and Far North Queensland. Locally owned and operated by the Woodward family of Cairns, CaPTA stands for Cairns and Port Trips and Attractions.
Careers Training Centre offers national recognised courses in Captive Animals, Hospitality and Tourism. These courses are innovative and rewarding and students are encouraged to reach their maximum potential. This is achieved through the specifically designed course content which provides students with the opportunity for practical, creative and technical advancement.
Careers Training Centre was established to meet industry demands and training is conducted at sites and venues that suit the student and the employer and to best meet the current and future needs of the industry. Learning that challenges the learner and adds to the business are part of industry based learning that is Careers Training Centre. Flexibility, equity and customer service orientation are central to our core values and beliefs that create the environment for students to excel.
Click to view our Audit Report: Audit Report 2014
Staff Development Manager
One of the driving forces behind the development of The CaPTA Groups’ Indigenous Employment Program is Staff Development Manager, Penny Cleland. Joining CaPTA in 2008, Penny has a diverse background in Tourism and Hospitality with experience in both Front Line and Senior Management. During her career she completed 10 years working for Power Brewing, 6 years working for Fosters and 4 Years with Raging Thunder, 2 of which were spent living and working on Fitzroy Island.
During her career Penny spent 10 years living and working in Weipa and became heavily involved in several community projects and committees. As one of the founding committee members for the Weipa Arts Council, Penny was involved in developing the Weipa Arts Council and remembers a major highlight being when they managed to bring Australian performer John Williamson to Weipa, to perform a concert on the local golf course.
In addition, Penny served 10 years on the committee of ‘Cape Women Meet’. This unique committee brought together women in remote areas from Torres Strait through to Cooktown. A major achievement for Penny was her role as President of the ‘Cape Women Meet’ committee at the time of winning the QLD Reconciliation Award for best community group for reconciliation. As part of this role, she sat on several government committees striving to look at future direction and government policies for the far northern region.
Penny is currently an active member of the QLD Tourism Industry Council Indigenous Champions and is passionate that the greater tourism and hospitality industry have access to and participate in relevant, quality and flexible training. As part of her role with CaPTA, Penny manages Careers Training Centre (CTC) to meet this need in the community.
Melissa van der Boom
Administration Coordinator | Trainer & Assessor
Melissa Van der Boom has a degree of Bachelor of Science with Second Class Honours having followed an approved Honours programme in Environmental Biology as well as completing:
- Certificate IV in Training and Assessment (TAE40110)
- Diploma of Vocational Education and Training
- Diploma of Training Design and Development
- Certificate III in Captive Animals
- Certificate III in Tour Guiding and Directing
- Certificate III in Tourism
- Diploma of Travel & Tourism
- Blue card for Child Related Employment
- HTLAID003 Provide First Aid
Melissa also has a Statement of Attainment for the Wet Tropic World Heritage Tour Guide Skill Set for the units:
- SITTDGE006A – Prepare and present tour commentaries or activities
- SITTGDE008A – Research and share general information on Australian Indigenous Culture
- SITTGDE010A – Prepare specialised interpretive content on flora, fauna and landscape
Melissa has 17 years industry experience working in a Captive Animal environment and was the Wildlife Supervisor for the Cairns ZOOM & Wildlife Dome for 9 years. Melissa meets regularly with the wildlife parks and staff including Rainforestation, Wildlife Habitat, Cairns ZOOM & Wildlife Dome and Australian Butterfly Sanctuary,
Beautiful Far North Queensland, Cairns, has been my home for about 30 years (just about enough time to make me a local). I am happily married with 3 children.
I officially started my hospitality career at the tender age of 15, although my parents owned a motel (which means I unofficially started in hospitality when I was about 10). My first job was at McDonald’s.
14 years later when I left McDonald’s I was in control of the operations of 4 stores.
At the age of 29 I bought my first Muffin Break franchise, and that was when love affair for coffee really started. 10 years on, we bought a second franchise and we ran both for another 5 years.
After selling the Muffin Break franchises in March 2017, I knew I wanted to get into hospitality training, and whilst working in a friend’s café, I set the wheels in motion to get the certificates needed to become a trainer.
Joyfully taking up a position as Training Manager with Careers Training Centre in January 2018, I am excited to start the next chapter of my career