SIT30116 Certificate III in Tourism

Course OverviewSIT30112 Certificate III in Tourism

SIT30116 Certificate III in Tourism provides the skills and knowledge to be competent in tourism sales, operations and tour delivery. The course is designed to allow students maximum exposure to several career paths across different businesses. Students will be supported by mentors and train in small groups or undertake the course via distant education. Training is interactive, flexible and interesting.

Course Duration

Nominal Hours: 325 – 752 Hours  (dependent on electives chosen)

Full-time: 12 Months

Part-time: 20 Months

SIT30116 Certificate III in Tourism Course Fees (without funding)

Course cost is $3,200 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement o the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.

This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.



Delivery of the Course

Delivery by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

To achieve a Certificate III in Tourism 15 units must be completed:

  • 4 core units
  • 11 elective units, consisting of:
  • 6 units from Group C


  • 6 units from Group A, B, C or E
  • the remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification

Core units

SITTIND001 – Source and use information on the tourism and travel industry

SITXCCS006 – Provide service to customers

SITXCOM002 – Show social and cultural sensitivity

SITXWHS001 – Participate in safe work practices

Group A – Elective units – Tourism office operations

SITTTSL001 – Operate online information systems

SITTTSL002 – Access and interpret product information

Group B – Elective units – Tourism coordinations

SITXCCS002 – Provide visitor information

SITTTSL005 – Sell tourism products and services

SITTTSL006 – Prepare quotations

SITTTSL007 – Process reservations

SITTTSL010 – Use a computerised reservations or operations system

Group C – Elective units – Tourism delivery

SITHACS001 – Clean premises and equipment

SITXCOM003 – Provide a briefing or scripted commentary

SITTGDE001 – Interpret aspects of local Australian Indigenous culture

SITTGDE004 – Lead tour groups

SITTGDE005 – Prepare and present tour commentaries or activities

SITTGDE006 – Develop and maintain the general and regional knowledge required by guides

SITXCCS001 – Provide information and assistance

SITXCCS004 – Provide lost and found services

SITXWHS002 – Identify hazards, assess and control safety risks

Group E – Elective units – General electives

BSBWOR203 – Work effectivley with others

BSBCMM201 – Communicate in the workplace

BSBSUS201 – Participate in environmentally sustainable work practices

BSBITU306 – Design and produce business documents

SITXFIN001 – Process financial transactions

SITTGDE002 – Work as a guide

SITXCOM001 – Source and present information

SITHFAB002 – Provide responsible service of alcohol

SITHFAB004 – Prepare and serve non-alcoholic beverages

SITHFAB005 – Prepare & serve espresso coffee

SITHFAB007 – Serve food and beverage

SITXFSA001 – Use hygienic practices for food safety

SITXHRM001 – Coach others in job skills

SITXINV001 – Receive and store stock

BSBINN201 – Contribute to workplace innovation

BSBINN301 – Promote innovation in a team environment

SITHIND001 – Use hygienic practices for hospitality service 

HLTAID003 – Provide first aid

Some units have pre-requisites that must be completed prior to the undertaking of another unit. For more information on the units completed in this course, please visit the government training website:


Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:

  •  Direct observation of performance
  • Simulations of workplace activities
  •  Oral questioning
  • Work portfolios
  • Practical exercises
  • Projects/assignments

To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:

SIT30116 Certificate III in Tourism TAS (if you are paying the full course amount)

SIT30116 Certificate III in Tourism User Choice TAS (if you are eligible for User Choice funding)

SIT30116 Certificate III in Tourism C3G TAS  (if you are eligible for Certificate 3 Guarantee funding)

SIT30116 Certificate III in Tourism School Based Trainee TAS (if you are eligible for school-based funding)

Entry Requirements

There is no age limit for SIT30116 Certificate III in Tourism but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT30116 Certificate III in Tourism. To find out more about the funding programs, please click here.

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