SIT30713 Certificate III in Hospitality
Front of House Specialist Apprenticeship
Course Overview
SIT30713 Certificate III in Hospitality Front of House Specialist Apprenticeship reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They will work with some independence and under limited supervision and may provide operational advice and support to team members. This apprenticeship allows for specialisation in a wide range of Front of House functions for organisations such as restaurants. To successfully complete this apprenticeship, participants must complete the minimum requirements for the Certificate III in Hospitality and an additional 5 units of competency.
Course Duration
Nominal Hours: 475 – 867 Hours (dependent on electives chosen)
Full Time: 24 months
SIT30713 Certificate III in Hospitality Front of House Specialist Apprenticeship Course Fees (without funding)
Course cost is $4,400 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.
Delivery of Course
The Certificate III in Hospitality is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.
To achieve a Certificate III in Hospitality 15 units must be completed
•7 core units
•8 elective units, consisting of:
− 1 unit from Group A
− 5 units from Group B
− 2 units from Group B, Group C, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course. To complete the Front of House apprenticeship – Certificate III in Hospitality, students must complete all of the requirements of the Certificate III in Hospitality and an additional 5 units.
Students who choose to complete this apprenticeship, must complete the following 2 elective units
SITXFSA101 – Use hygienic practices for food safety
SITHFAB201 – Provide responsible service of alcohol
Core Units (all 7 must be completed)
BSBWOR203 – Work effectively with others
SITHIND201 – Source and use information on the hospitality industry
SITHIND301 – Work effectively in hospitality service
SITXCCS303 – Provide service to customers
SITXCOM201 – Show social and cultural sensitivity
SITXHRM301 – Coach others in job skills
SITXWHS101 – Participate in safe work practices
Group A Elective Units (minimum of 1 units required from this group)
SITXFSA101 – Use hygiene practices for food safety
SITHIND101 – Use hygienic practices for hospitality service
Group B Elective Units (minimum of 5 units required from this group)
SITHACS101 – Clean premises and equipment
SITHACS303 – Provide accommodation reception services
SITXCCS201 – Provide visitor information
BSBWOR204 – Use business technology
SITXFIN201 – Process financial transactions
SITHFAB201 – Provide responsible service of alcohol
SITHFAB101 – Clean and dry bar areas
SITHFAB202 – Operate a bar
SITHFAB203 – Prepare and serve non-alcoholic beverages
SITHFAB204 – Prepare & serve espresso coffee
SITHFAB307 – Provide table service of food and beverage
SITTTSL305 – Process reservations
SITTTSL308 – Use a computerised reservations or operations system
Group C— Elective units
BSBCMM201 – Communicate in the workplace
SITXCOM101 – Source and present information
BSBITU201 – Produce simple word processed documents
BSBITU301 – Create and use databases
BSBITU306 – Design and produce business documents
BSBSUS201 – Participate in environmentally sustainable work practices
HLTAID003 – Provide first aid
BSBFIA303 – Process accounts payable and receivable
SITXINV201 – Receive and store stock
BSBINN201 – Contribute to workplace innovation
SIRXSLS002A – Advise on products and services
SITXWHS301 – Identify hazards, assess and control safety risks
ASSESSMENT STRATEGY
Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:
- Direct observation of performance
- Simulations of workplace activities
- Oral questioning
- Work portfolios
- Practical exercises
- Projects/assignments
To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:
SIT30713 Certificate III in Hospitality TAS (if you are paying the full course amount)
SIT30713 Certificate III in Hospitality User Choice TAS (if you are eligible for User Choice funding)
SIT30713 Certificate III in Hospitality School Based Trainee TAS (if you are eligible for school-based funding)
Entry Requirements
There is no age limit but applicants should have successfully completed year 10. Students with prior learning and experience should also apply. Applicants must be eligible to acquire a Responsible Service of Alcohol (RSA) license.
Possible Funding
Careers Training Centre offer funding to eligible individuals for SIT30713 Certificate III in Hospitality Front of House Specialist Apprenticeship. To find out more about the funding programs, please click here.
Download the Course Outline
SIT30713 – Certificate III in Hospitality Front of House Specialist Apprenticeship Course Outline