SIT50116 Diploma of Travel and Tourism Management
SIT50116 Diploma of Travel and Tourism Management provides the skills and knowledge for an individual to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives. The qualification allows for multi-skilling or for specialisation in a limited range of skills that specifically relate to operations management or marketing and product development.
Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or on-board form of transportation. SIT50116 Diploma of Travel and Tourism Management reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.
Nominal hours: 618 – 705 Hours
Full-time: 24 Months
Part-time: 48 Months
SIT50116 Diploma of Travel and Tourism Management Course Fees (without funding)
Course cost is $5,500 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course.
Delivery of the Course
SIT50116 Diploma of Travel and Tourism Management is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.
To achieve a SIT50116 Diploma of Travel and Tourism Management 23 units must be completed:
- 12 core units
- 11 elective units, consisting of:
- 6 units from Group A
- 5 units from Group A, Group B, elsewhere in SIT Training Package, or any other current Training Package or accredited course.
In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
BSBDIV501 – Manage diversity in the workplace
SITTIND001 – Source and use information on the tourism and travel industry
SITXCCS007 – Enhance customer service experiences
SITXCCS008- Develop and manage quality customer service parctices
SITXCOM005 – Manage conflict
SITXFIN002 – Interpret financial information
SITXFIN003 – Manage finances within a budget
SITXFIN004 – Prepare and monitor budgets
SITXHRM003 – Lead and manage people
SITXMGT001 – Monitor work operations
SITXMGT002 – Establish and conduct business relationships
SITXWHS003 – Implement and monitor work health and safety practices
SITTTSL002 – Access and interpret product information
SITTTSL005 – Sell tourism products and services
SITTTSL006 – Prepare quotations
SITTTSL007 – Process reservations
SITTTSL010 – Use a computerise reservations or operations system
SITXCCS002 – Provide visitor information
SITTGDE004 – Lead tour groups
SITTGDE005 – Prepare and present tour commentaries or activities
SITTGDE006 – Develop and maintain the general and regional knowledge required by guides
SITXGLC001 – Research and comply with regulatory requirements
SITXHRM002 – Roster Staff
SITXHRM004 – Recruit, select and induct staff
SITXHRM006 – Monitor staff performance
BSBWRT401 – Write complex documents
BSBITU306 – Design and produce business documents
SITXWHS002 – Identify hazards, assess and control safety risks
SITXFSA001 – Use hygienic practices for food safety
HLTAID003 – Provide first aid
For more information on the units completed in this course, please visit the government training website: http://training.gov.au/Training/Details/SIT50116
Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:
- Direct observation of performance
- Simulations of workplace activities
- Oral questioning
- Work portfolios
- Practical exercises
To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:
SIT50116 Diploma of Travel & Tourism Management TAS (if you are paying the full course amount)
SIT50116 Diploma of Travel and Tourism Management HLS TAS (if you are eligible for Higher Level Skills funding)
Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills. It is strongly recommended that individuals entering this qualification hold SIT30116 Certificate III in Tourism or SIT31216 Certificate III in Travel. Students will be required to provide evidence of industry experience over time or a qualification prior to entry into this Diploma level.
Careers Training Centre offer funding to eligible individuals for SIT50116 Diploma of Travel and Tourism Management. To find out more about the funding programs, please click here.