SIT50416 Diploma of Hospitality Management

Course OverviewSIT50313 Diploma of Hospitality

SIT50416 Diploma of Hospitality Management provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.

Course Duration

Nominal hours: 1073 – 1235 Hours  (dependent on electives chosen)

Full-time: 18 months

Part-time: 36 months

(with approx 240 hours vocational placement)

SIT50416 Diploma of Hospitality Management Course Fees (without funding)

Course cost is $5,500 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course.


Delivery of the Course

SIT50416 Diploma of Hospitality Management is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

To achieve a SIT50416 Diploma of Hospitality Management, 28 units must be completed:

  • 13 core units
  • 15 elective units, consisting of:
  • 1 unit from Group A
  • 1 unit from Group B
  • 8 units from Group C
  • 5 units from Group C, elsewhere in SIT16 Training Package, or any other current Training Package or accredited course

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.

Core Units

BSBDIV501 – Manage diversity in the workplace

BSBMGT517 – Manage operational plan

SITXCCS007 – Enhance the customer service experience

SITXCCS008 – Develop and Manage quality customer service

SITXCOM005 – Manage conflict 

SITXFIN003 – Manage finances within a budget

SITXFIN004 – Prepare and monitor budgets

SITXGLC001 – Research and comply with regulatory requirements

SITXHRM002 – Roster staff

SITXHRM003 – Lead and manage people

SITXMGT001 – Monitor work operations

SITXMGT001 – Establish and conduct business relationships

SITXWHS003 – Implement and monitor work health and safety practices

Group A –  Elective Unit: (choose maximum 1)

SITHIND001 – Use hygienic practices for hospitality service

SITXFSA001 – Use hygienic practices for food safety

Group B – Elective Units: (choose maximum 1)

SITHIND004 – Work effectively in hospitality service

Group C – Elective Units: (choose maximum 13)

BSBWRT401 – Write complex documents

BSBITU306 – Design and produce business documents

SITXFIN002 – Interpret financial information

SITHFAB002 – Provide responsible service of alcohol

SITHFAB003 – Operate a bar SITXFSA101* & SITHFAB201*

SITXFSA002 – Participate in safe food handling practices

SITXHRM004 – Recruit, select and induct staff

SITXHRM006 – Monitor staff performance

BSBINN301 – Promote innovation in a team environment

SITTTSL005 – Sell tourism products and services

SITTTSL006 – Prepare quotations

SITTTSL007 – Process reservations

SITXWHS002 – Identify hazards, assess and control safety risks

SITHIND002 – Source and use information on the hospitality industry

HLTAID003 – Provide first aid

*All pre-requisites for accredited units must be trained and assessed prior to the start of training for the required unit.  Students must gain competency in the pre-requisite unit prior to the start of training for the unit with the pre-requisite.

For more information on the units completed in this course, please visit the government training website:


Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:

  •  Direct observation of performance
  • Simulations of workplace activities
  •  Oral questioning
  • Work portfolios
  • Practical exercises
  • Projects/assignments

To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:

SIT50416 Diploma of Hospitality TAS (if you are paying the full course amount)

SIT50416 Diploma of Hospitality Higher Level Skills TAS (if you are eligible for Higher Level Skills funding)

Entry Requirements

It is strongly recommended that individuals undertake lower level qualifications, and / or gain industry experience prior to entering SIT50416 Diploma of Hospitality Management. However this is not mandatory. There is no age limit but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT50416 Diploma of Hospitality Management. To find out more about the funding programs, please click here.


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